Privacy policy
1. Information We Collect
We collect the following types of information when you use our website:
Personal Information
• Name
• Email address
• Billing and shipping address
• Payment information (processed securely through our payment partners)
• Phone number (if provided for shipping or customer service)
Automatically Collected Information
When you browse our site, we may automatically collect:
• IP address and device type
• Browser information
• Pages you view, time spent, and referring website
• Cookies or similar tracking technologies to improve your experience
Optional Information
If you sign up for emails, participate in surveys, or engage with us on social media, we may collect additional information you choose to provide (like feedback, preferences, or testimonials).
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2. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your purchase, account, or inquiries
• Send updates, promotions, or newsletters (if you’ve opted in)
• Improve our website, products, and customer experience
• Maintain security and prevent fraud
• Comply with legal obligations
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3. How We Share Your Information
We respect your privacy and do not sell your information.
We may share data with trusted third parties only as needed to run our business, such as:
• Payment processors (e.g., Stripe, PayPal, Square)
• Shipping carriers and fulfillment partners
• Email marketing platforms (for opt-in subscribers)
• Web analytics tools (like Google Analytics)
All third-party partners are required to keep your information secure and use it only for the services they provide to us.
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4. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
You can control or disable cookies through your browser settings, but some parts of the site may not function properly without them.
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5. Your Rights
Depending on your location, you may have rights to:
• Access or request a copy of your personal data
• Correct or delete information we hold about you
• Withdraw consent for marketing communications
• Object to or restrict certain processing
To exercise these rights, email us at [insert your contact email, e.g., [email protected]].
If you are located in California or the European Union, you may also have additional rights under the CCPA or GDPR.
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6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data.
Payment information is encrypted and processed securely. However, no online system is 100% secure, so please use caution when sharing personal information online.
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7. Data Retention
We retain your information only as long as necessary for the purposes described above — such as fulfilling orders, complying with legal obligations, or resolving disputes.
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8. Email Communications
You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of any message or contacting us directly.
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9. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect or store personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.
We encourage you to review this policy regularly to stay informed.
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11. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
Charli Rose / My Final Wishes Planner
🌐 www.charlirose.com